Summer Shipping Policy Update
Due to the hot summer weather and dry ice availability, we will ONLY be shipping one day a week on Tuesday. Orders must be placed by Monday at midnight to go out the following day.
If you aren't local to the East Coast or are but plan to send a box to the south/midwest, please reach out to us PRIOR to placing your order so we can talk shipping options.
We ask that you please recognize that we are approaching peak summer temperatures and while we do our best to pack each box with dry ice and gel ice packs in our inch-thick, eco-friendly box liner, UPS shipping delays are out of our control.
We ship all of our boxes UPS 1-2 Day Ground (if possible) or 2nd Day Air in hopes that your box arrives within 48 hours or less. If your box is delayed or shows up after that 48 hour window and the contents are warm, please reach out to us immediately. We will handle these situations on a case by case basis but do not guarantee a full refund or free shipment of a duplicate order.